Exp Cx Training Professional

Year    MH, IN, India

Job Description

S
kills / Technical Competencies
Experience working in the L&D domain as a consultant or senior instructional designer, with a solid understanding of instructional design, adult learning principles, training needs analysis, and eLearning development. E
xperience in collaborating with SMEs and stakeholders, working with various audience sets and business functions to drive engagement and build good working relationships. E
xpertise in collaborating with vendors to develop content. W
orking knowledge of popular authoring tools such as Articulate Storyline, Adobe Captivate, Adobe Design Studio, etc. K
nowledge of LMS platforms. W
orking knowledge of MS Team rooms, Webex, and Zoom for virtual training programs. D


omain Knowledge Technical, Sales & Marketing,
Experience in developing technical training for systems, products, processes, etc. E
xperience developing Sales-focused training primarily for Sales Representatives / Account managers/ Business Development managers, etc. A
wareness/Knowledge of marketing campaigns internal & external to support stakeholders (Global customers) A


utomation Products
Basic awareness of the Automation industry and products (such as DCS/ PLC /Building controls / HVAC / 3D Modelling) C


ommunication Communication Skills
Excellent communication and presentation skills E
xcellent at understanding customer needs, handling objections, influencing, and offering effective solutions R


esponsibilities
Conduct stakeholder conversations / Voice of customer to understand the client context and audience profile and ensure learning objectives/training are aligned, solutions are done right, implementation is seamless, and effectiveness is ensured. D
esign and develop learning solutions in multiple modalities, such as classroom, virtual, job aids, videos, etc. C
onduct analysis to identify key tasks/skills to target in the curriculum and support leadership teams in performing post-implementation evaluations on key performance and business metrics. C
ollaborate effectively with global stakeholder teams; Training Delivery, LMS, and Compliance teams, to identify knowledge gaps, and develop technical and non-technical training content. M
anage, support, and execute learning curriculum maintenance review and implementation cycles. C
ollaborate with a global team of learning design professionals to develop learner engagement strategies, evaluation plans, and process improvement initiatives. F
acilitate training programs or get involved in training the trainer as necessary

E
ducational Qualification (Graduate/Post-Graduate degree preferably with technical background)


H

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Job Detail

  • Job Id
    JD4386311
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year