Job Description

: Minimum Requirements: Candidate should at least be a graduate. Candidate should be conversationally fluent in English and be able to read and write clearly and concisely. Preference will be given to candidates with experience in training identification, assignment, and coordination. Desired Skills and Knowledge Desired if candidate has an experience in training coordination role, ideally within construction, civils, or multi-utility sectors. Proven ability to manage multiple training events efficiently and with attention to detail. Excellent organisational skills with the ability to juggle multiple priorities. Experience using learning management systems, particularly Competency Cloud. Capable of managing your own workload and meeting SLAs (e.g., via Freshdesk). Confident in interpreting and analysing data (e.g., using Power BI). Excellent verbal and written communication skills with a strong command of the English language. Key Responsibilities Role in supporting our UK-based team by ensuring the smooth planning, coordination, and administration of training activities. Responsibilities will include: Relationship Building : Foster strong, trust-based relationships with the UK team. Be proactive in seeking guidance and support when needed. Training Coordination : Plan and coordinate training courses and events, ensuring accurate records are maintained in Competency Cloud. Issue joining instructions to delegates in advance of each course. Commercial Awareness : Select appropriate training providers that offer the best value for money, ensuring alignment with our list of Approved Training Providers. Stakeholder Engagement : Liaise with both internal and external training providers to ensure a seamless experience for all delegates. Record Management : Maintain, update, and archive training records in a timely and accurate manner, in line with our SLAs. Attendance & Certification : Proactively track training attendance, issue certifications as required, and manage purchase orders, including amendments and receipting requests. Onboarding Support : Ensure new starters are added to Competency Cloud in line with SLAs. Record correct trade information, assign relevant e-learning, and provide system access. Offboarding & Cost Control : Archive leavers from Competency Cloud, review existing bookings, and cancel or reassign delegates where appropriate to minimise costs. Adjustments and Cancellations: Making any adjustments or cancellations to training courses as requested by our customers, liaising with Training Providers in line with our SLAs ensuring they are our agreed cancellation charges are applied and updating courses cancellation charges on Competency Cloud.