Job Description

:

Position Title, Responsibility Level
Function
FAO
Reports to :
Assistant Manager
Permanent/ Temporary
Permanent
Span of Control
NIL
Location
Noida
Basic Functions: Analyze information from legal agreements, claims data, Adjustment invoice and various systems for a particular insured's policy period/coverage period and validate the premium paid to date for each expired contract.
Essential Functions:
Update WTS each time an account is assigned or completed
Review all necessary account documents from relevant systems
Compile and organize relevant audit and claim data into spreadsheet analysis.
Participate in all applicable training and special unit projects when appropriate
Analyze and explain impact on Insured's account
Ensure that the assigned account has been updated properly on the compliance report
Submit daily status reports to Unit Manager
Update checklist and store supporting documentation in Pre approval folder for review
Primary Internal Interactions :
Assistant Manager for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support
RSC for the purpose of raising UW Assists and providing clarification on contracts, and all communications outside of fusion.
Manager for the purpose of settling issues left unresolved by the Assistant Manager and monthly evaluation of performance
Peers(team members) for the purpose of seeking co-operation & clarification on process-related matters & providing assistance and support when required
Approvers for the purpose of contract related issues, escalated transactions, feedback, audit and training
Primary External Interactions:
Trainers at the client end for the purpose of training