Job Description

:
Basic Function

• Good understanding of accounts receivable processes
• Ensuring all queries are resolved in an efficient manner
• Complete month end reporting responsibilities
• Familiarity with month-end close activities and AR-related reporting
• AR ledger accounting and control

Performance Parameters

• Process performance as per agreed KPIs
• Attendance & Schedule adherence
• Team objectives and accomplishment of assigned goals

Primary Interactions
Internal

• Assistant Manager/ Lead Assistant Manager, for the purpose of reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance
• Subject Matter Expert for the purpose of handling process related issues, queries and escalated transactions

External

• Client operations team, trainers and SMEs for the purpose of reporting developing and updating training curriculum, provide feedback on training and discussing specific action plans
• Escalation teams at the client end for the purpose of seeking clarifications & answering queries

Work Experience & Other Requirements

• Commerce Graduate with 1 to 2 years of experience
• Experience in ERP systems (PeopleSoft, Oracle, SAP) is desirable.
• Good level of knowledge and experience in Accounts Receivable.
• Excellent communication skills.
• Ensure adherence to process SLAs and controls.
• Strong accounting skills, analytical skills, and accuracy with numbers.