Job Description

ExecutivesEXL/E/1416977


Utilities & OthersPune
Posted On
17 Jul 2025
End Date
31 Aug 2025
Required Experience
1 - 2 Years



Basic Section
Number Of Positions


7


Band


A1


Band Name


Executives


Cost Code


3802037


Campus/Non Campus


NON CAMPUS


Employment Type


Permanent


Requisition Type


New


Max CTC


450000.0000 - 550000.0000


Complexity Level


Voice CEF B2 (Complexity Level 3)


Work Type


Work From Office - Fully Working From EXL/ Client Offices


Organisational
Group


Emerging


Sub Group


Emerging Business Unit


Organization


Utilities & Others


LOB


Voice


SBU


Operations


Country


India


City


Pune


Center


EXL Pune




Skills
Skill


CUSTOMER EXPERIENCE MANAGEMENT


COMMUNICATION AND INTERPERSONAL SKILLS


Minimum Qualification


GRADUATE


Certification


No data available



Must have good typing and communication skills, should understand customer issues and resolve them diligently,


Should have customer empathy, and ensure process stats are met on daily basis


should be good at handling back to back calls, along with focus to provide correct resolution at first instance,



Workflow
Workflow Type


Voice