Job Description

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Job Information

Date Opened


09/01/2025
Job Type


Full time
Industry


NGO/Social Services
Salary


4-7LPA
City


Patna
State/Province


Bihar
Country


India
Zip/Postal Code


800001
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About Indus Action

At Indus Action, we seek empathetic, driven, and action-oriented team members who align with our intention of making public welfare unlock happen as a Do-Tank. ; We desire candidates who want to partner with the Sarkar (state) service of our audacious mission of systematically making welfare access sustainable and frictionless for our vulnerable citizens and their families.


Our vision of a progressive and inclusive society is replicated internally through our equitable compensation structures, transparent organisational policies, and supportive work culture. As an aspiring Deliberately Developmental Organisation (DDO) combined with our operating values of Listen.Act.Change. - we commit to nurturing active citizens and supporting enterprising individuals with a growth mindset, professionally and personally. At Indus Action, you are valued beyond your role or title. Instead of an open-door policy, we have a no-door policy, where everyone has access to and collaborates with everyone. We offer high cross-functional learning within the ecosystem as well. If you are about building for impact at scale, experimenting, and learning with joy along the way, then Indus Action is the place for you, and we have been looking for you!

Project Description

The program with the Department of Labour Resources in Bihar has been started in 2025, and entails work on policy and process redesigning, capacity building, grievance redressal, and registration drives on the ground, among other things. As the Executive-Operations you will be expected to join the operations team at Indus Action in Patna, Bihar, which includes


the following roles:

Design and implement initiatives to improve the implementation of schemes delivered by the department Actively scout for and onboard partners to support Indus Action's work Manage operations within the budget allocated and ensure that the goals set for the project(s) are achieved Work with the different departments like Education, Panchayat and Rural Development, Labour, Health and Family Welfare, as the organisation is interacting with, in continuing the ongoing work and building upon it through new partnerships as needed. Support in the process of technology integration in multiple areas, including but not limited to, websites and mobile applications
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Requirements

Knowledge and Technical Skills

Stakeholder Management

Has worked in a team of 3+ people Partnered with the government and built relations across any of the levels (District or State) to drive large-scale projects for 2+ years

Project Management

Has independently managed and delivered projects end-to-end for at least 1 year Is well-versed with principles of designing thinking, planning and execution, budget management, quality control and monitoring and evaluation

Data & Technology

Is well versed with technology products, and able to translate between a tech and non-tech audience. Past experience of coding is a plus but not compulsory. Coordinate with the technical personnel and government stakeholders whileensuring the team members are actively working toward established milestones. Has strong analytical skills to create strategies and analyse data Support in the design and implementation of new projects (portal/dashboards)
as per requirement and create plans to be able to maintain the existing applications.

Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects. Determine and define clear deliverables, roles, and responsibilities for team members required for specific projects or initiatives.

Research and Analysis

Has worked on at least 1 project involving fieldwork/primary research (preferred) Has experience with secondary research and data analysis Has strong report-writing skills

Core Competencies

Citizen Focussed Mindset: Place the vulnerable citizen at the centre of every action. Entrepreneurial Energy: Take ownership of time and resources to deliver solutions. Dealing with Ambiguity: Demonstrate grace under pressure and adapt through progressive elaboration. Growth Mindset: View every experience as an opportunity for growth. Collaboration: Build productive partnerships with both internal and external stakeholders

Education and Experience

Graduate with relevant work experience of 3-4 years or Masters with relevant work experience of 2-3 years A strong local understanding of language (Hindi), culture, and terrain is preferred.
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Benefits

Compensation

The Executive-Operations will be compensated between INR 4-7 lacs per annum based on educational qualifications and past experiences. Other benefits include Health Insurance for the family, Professional Development Allowance, Travel Allowance, and EPF.