Job Description

Key Responsibilities

Follow-Up for Payment Collection

Reach out to clients via calls, emails, and visits (if required) to ensure timely recovery of dues. Maintain a polite yet firm approach while handling payment discussions.

Tracking & Monitoring Outstanding Payments

Prepare and maintain updated MIS reports of pending payments. Track aging reports and flag long-pending cases to management.

Coordination with Internal Teams

Work closely with the Accounts, Sales, and Operations teams to verify billing details and resolve disputes. Support the team with documents or clarifications needed for recovery.

Client Communication & Issue Resolution

Understand client concerns related to billing or services and coordinate internally for quick closure. Maintain strong relationships with clients while ensuring payment timelines are met.

Documentation & Record-Keeping

Maintain proper records of call logs, collection status, and follow-up dates. Ensure all acknowledgments and payment proofs are accurately updated.

Field Visits (If Applicable)

Conduct client visits for escalated or critical recovery cases.
Experience : Must have 3 years experience in collection and recovery

Job Types: Full-time, Part-time, Permanent

Pay: ₹9,034.78 - ₹30,066.33 per month

Benefits:

Cell phone reimbursement Paid sick time Provident Fund
Work Location: In person