Job Description

Work Mode Work From OfficeProcess International processPosition Customer Success Associate - L1Skillset Excellent communication skills (Top notch) in English, and Spanish. No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI), and no grammatical or pronunciation errors.Qualification Graduate From tech backgroundExperience : At least one year of experience in international domainLanguage : Proficiency C1 Certified in Spanish LanguageSalary Upto 6.5LPAShift Rotational Shifts for male and femaleLocation Block A, Sector 30, Gurugram, Haryana 122001Roles and Responsibilities :- Provide customer assistance and ensure timely issue resolution.- Document customer interactions and maintain accurate records in CRM tools.- Deliver end-to-end resolution of customer queries with high quality and professionalism.- Collaborate with internal teams to enhance customer experience. - Ensure adherence to process guidelines and service level standards.- Cab Facility Yes (ref:updazz.com)

Skills Required