Job Description

About VOIS:

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VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.



Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.



Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

About VOIS India:

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In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

ROLE PURPOSE

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Network Stock Solution (NSS) is an integral part of EVO Financial system. NSS is the primary system for network inventory and physical asset management. VOIS Asset Marketplace team will support each local market once requested.


Asset Market Place BAU Support SPOC will engage with all Vodafone local markets and arrange timely support on any query, issues, training need. Also, provide e2e support for resolution of technical issues and be bridge between local markets and IT Ops team.

Key accountabilities and decision ownership:

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Managing day to day issues related to Asset Marketplace for all local markets and provide resolutions to ensure Business continuity. Perform various logistics analytics Participate in logistics analytics projects, perform testing & support end to end delivery. Highlight all opportunities to markets to sale their aged inventory into Asset Marketplace. Exception reporting and BAU reporting on AMP governance. Close engagement with local market Heads and logistics on BAU management and future improvements. End to end Tracking of incidents and service request by coordinating with EVO Service Desk and make sure incidents are closed within required SLA. Preparing training materials as and when required and extending the required trainings to local markets. Provide savings calculation for each request to the VPC CM and engage with local market SCM SPOC to record savings in Ariba at regular time interval. Make recommendations and enable decisions that can be directly linked to SCM and the wider business objectives.

Key performance indicators:

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On-time Support to local Markets Tracking of Aged inventory utilization across local markets vs target given by management Satisfaction of internal and external customers Meeting deadlines Results of initiated and implemented process changes Develop Logistics Analytics and circulate reports for improvements Contribution to the team's knowledge base Core competencies, knowledge, and experience: Should be expert in Warehouse, logistics & Inventory Management Should have at-least 3 years of experience in same profile with reputed organization Must have good SAP WM, Power BI, SQL knowledge Should have capability to identify and ensure effective utilization of aged inventory across Vodafone local markets Should be expert in Datay Analytics skill

Must have technical / professional qualifications:

MBA, Postgraduate, MCA, BE in Computer Science / Application IT technology knowledge - Power BI, SQL, SAP WM Logistics & Warehousing Knowledge.

India:

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VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees' growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.



As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.



By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

Apply now, and we'll be in touch!