Job Description

Job Category: Warehousing
Degree Level: Bachelor's Degree
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ROLES & RESPONSIBILITIES
Key responsibilities Operations Management
? Responsible for all warehouse functions of Inward, Sorting, Picking, Outbound and Inventory.
? Need to unload all the vehicles on time and acknowledge on mail for vehicle receiving.
? Need to plan required manpower in line with volume fluctuations.
? 150 plus staff needs to be handled independently with teamwork.
? Responsible for loss control of site.
? Need to analyze ops miss report and productivity.
? Need to ensure good hygiene of warehouse.
? Timely reply of customer queries.
? Not to compromise on safety of employees and premises.
? Timely escalations to Management on non-compliance.
? Timely revert on mail for any short/ excess shipments received.
? Plan for Improve productivity of the site.
? Layout wise manpower planning.
o Regional P & L management
? Ensure zero debits from customer.
? Avoid productivity loss in Ops to sustain margins.
? Ensure P & L in line within budget
Customer relationship Management
? Support in customer based on timely need.
? Resolving customer queries and sending reports timely.
? Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager
QUALIFICATIONS & COMPETENCIES

• Minimum 2-3 industries experience with at least 4 years in relevant industry.
• Rich Exposure to DC Operations
• Ability to work under advanced IT environment/Tech savvy.
• Full awareness on SAP and WMS transactions as well.
• Graduate / Postgraduate from reputed university preferably in Operations and supply chain management

Skills Required