Job Description

Operations Management
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Responsible for all warehouse functions of Inward, Putaway, Picking, Outbound and Inventory of Mondelez DC
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Need to unload all the SKUs batchwise and ensure timely GR and Putaway.
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Ensure for accurate batch wise FIFO/FEFO picking and dispatches
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Need to plan required manpower in line with volume fluctuations
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30 plus staff needs to be handled independently with teamwork
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Responsible for Stock Accuracy and batch accuracy
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Need to analyze and close all the inventory related issues timely
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Need to ensure good hygiene in cold and dry storage areas
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Timely redressal of customer/depot queries
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Need to collect all the PODs regularly and ensure to complete ACCs collection of previous month before 10th of current month
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Not to compromise on safety of employees and premises
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Timely escalations to Management on non-compliances
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Taking care of GIT (Goods in Transit) for timely GRN at stores and RDs
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Analysis of Stores and RDs complaints and solving within the defined timelines
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Stock transfers from location to location. DC to DC based on need
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Zone/locs finalization along with customer.


Regional P & L management
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Ensure zero debits from customer
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Avoid productivity loss in Ops to sustain margins
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Ensure P & L in line within budget


Customer relationship Management
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Support in customer based on timely need.
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Resolving customer queries and sending reports timely.
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Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager