Job Description

Key Responsibilities

Outbound Calls:

Initiate calls to potential and existing customers to introduce and promote products or services.

Lead Generation & Sales:

Generate new leads, convert prospects into customers, and achieve daily, weekly, or monthly sales targets.

Customer Interaction:

Address customer inquiries, provide detailed product information, and resolve complaints professionally.

Data Management:

Maintain accurate call logs and customer records in the CRM system.

Customer Relationship Management:

Build rapport and maintain strong relationships with customers to foster loyalty.

Market Feedback:

Provide feedback to management on customer needs, problems, and competitive activities.

Product Knowledge:

Maintain a comprehensive understanding of the company's products and services to answer questions accurately.
Required Skills

Communication:

Excellent oral and written communication skills are essential for persuasive conversations.

Active Listening:

The ability to listen attentively to understand customer needs and concerns.

Persuasion:

Skill in presenting information effectively and convincing customers to take action.

Customer Service:

A customer-friendly approach and dedication to high customer satisfaction.

Resilience:

The ability to handle rejection and high-pressure situations with professionalism.

Organizational Skills:

Strong ability to manage multiple tasks, handle high call volumes, and organize information efficiently.
Job Type: Full-time

Pay: ?10,227.78 - ?17,289.89 per month

Benefits:

Health insurance Paid sick time
Education:

Bachelor's (Required)
Experience:

Telecommunication: 1 year (Required)
Language:

English ,Hindi (Required)
Work Location: In person