Job Description

Company Overview:

We are a leading silver alloy manufacturing company dedicated to delivering superior quality products and exceptional customer service. We are seeking a motivated Back-End Sales & Operations Executive to join our team and play a key role in streamlining our sales processes and ensuring customer satisfaction.

Job Location:

Meerut

Job Type:

Full-Time

Key Responsibilities:

Prepare accurate and detailed invoices, ensuring compliance with company policies and timely submission to customers. Manage end-to-end customer order processing, from receipt to fulfillment, by closely coordinating with production and dispatch teams. Handle customer inquiries and provide prompt assistance through professional email communication. Generate, track, and manage work orders to ensure smooth execution in collaboration with production and dispatch departments. Maintain organized and up-to-date records of invoices, purchase orders, and other sales-related documentation for easy retrieval and audit purposes. Serve as a key liaison between customers and internal departments, including production, logistics, and accounts, to streamline operations and meet customer expectations. Build and nurture strong relationships with clients by understanding their requirements, addressing their concerns, and ensuring a high level of satisfaction.

Qualifications & Skills Required:

Education:

Bachelor's degree.

Experience:

2+ years in a sales support, operations, or similar role, preferably in the manufacturing or industrial sector.

Technical Skills:

Proficiency in ERP systems and invoicing software. Strong command of MS Office (Excel, Word, PowerPoint).

Communication Skills:

Excellent verbal and written communication skills.

Organizational Skills:

Ability to handle multiple tasks, prioritize effectively, and meet deadlines.

Problem-Solving:

Strong analytical and problem-resolution skills.

Teamwork:

Ability to work collaboratively across departments.

What We Offer:

Competitive salary and incentives based on performance. Professional growth opportunities in a dynamic work environment. Supportive and collaborative team culture.
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

Day shift
Education:

Bachelor's (Preferred)
Work Location: In person