Job Description

About Medhavi Skills University

Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher
education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum. MSU is
a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empanelled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co working with industry partners to design and implement demand-driven programs.

About MAPL

Medhavi Aspire Private Limited (MAPL) serves as the industry outreach arm of Medhavi Skills University, providing comprehensive human capital solutions across India. As a one-stop partner for talent workforce management, MAPL empowers businesses with innovative tools and strategies to attract, develop, and retain top talent. MAPL's diverse portfolio includes training and development,manpower outsourcing, payroll and compliance management, and apprenticeship management services under the NAPS/NATS schemes. It also champions the 'Learn & Earn' initiatives through the WISE programs of Medhavi Skills University, offering individuals an opportunity to gain practical skills while earning a livelihood. In addition to its core services, MAPL is committed to fostering impactful
Corporate Social Responsibility (CSR) initiatives. These efforts focus on skill development, education, and environmental conservation, furthering its mission to drive sustainable growth and social progress.

Role Overview:

The Executive - Training Delivery will be responsible for ensuring smooth coordination between students,training centres, and the operations team. The role involves managing student engagement, fee collection,counselling, and supporting admission and retention efforts within the hospitality training vertical.

Key Responsibilities:

Connect with students regularly for fee collection and ensure timely payments. Address and resolve student grievances promptly and effectively. Conduct follow-up calls with dropout students to encourage re-enrolment. Counsel candidates from online and offline leads to convert cold leads into active prospects. Generate references from existing students to support admission growth and strengthen the training pipeline. Maintain accurate student records and ensure data accuracy in all reports and MIS. Coordinate with the training and placement teams for smooth delivery of sessions and student support.

Qualifications and Experience:

Graduate

in any discipline (Hospitality background preferred). Prior experience in

training, counselling, or educational operations

will be an added advantage. Excellent problem-solving, decision-making, and analytical abilities.

Preferred Skills:

Excellent communication and interpersonal skills. Strong follow-up and counselling ability. Proficient in MS Office and basic reporting tools. Positive attitude with a student-centric approach.

Why Join MAPL?

Be a part of a mission-driven organization committed to transforming the workforce ecosystem. Opportunity to lead and innovate in a growing industry. Contribute to impactful skill development initiatives that shape the future of the workforce.

How to Apply

Interested candidates should submit a resume and cover letter detailing their qualifications and experience at careers@msu.edu.in