Job Description

Key Roles

Key responsibilities:

1. Executive support

Manage the Director's daily schedule, travel, international meetings, and correspondence. Serve as the primary point of contact for all communications to and from the Office of International Affairs and Marketing. Prepare drafts, presentations, minutes, and follow-up notes for strategic discussions and partnership meetings. Ensure seamless coordination between the Director and domestic/ international departments, embassies, travel facilitators, and partner institutions. Maintain confidentiality and handle sensitive information with utmost discretion.
2. Collaboration and coordination

Assist in establishing and maintaining relationships with foreign hospitals, healthcare agencies, insurance facilitators, and embassies. Support the development and execution of Memorandums of Understanding (MoUs), tie-ups, and referral programs with international institutions. Coordinate logistics and documentation for visiting foreign delegations, patient groups, and medical tourism facilitators. Monitor correspondence and follow-ups on overseas leads, queries, and patient cases.
3. Business Development

Assist in the creation, review, and tracking of marketing campaigns targeting international audiences. Support in collating reports, analytics, and insights on patient inflow, country-wise engagement, and referral patterns. Coordinate with digital marketing, PR, and communication teams to align messaging with Heritage's global brand image. Prepare marketing decks, brochures, and briefing notes for international presentations and conferences.
4. Liaison and reporting

Liaise with departments such as Administration, Coordination, Billing, and Marketing to ensure smooth coordination for international patient services. Support implementation of initiatives launched by the Director's office for global outreach and patient connect. Desired Qualifications and Experience Graduate/ Postgraduate in any discipline; preference for candidates with qualifications in Healthcare Management, International Business, Marketing, or Communication. 3-6 years of experience as an Executive Assistant, Coordinator, or Strategic Support professional, preferably in a hospital, healthcare consultancy, or international marketing environment. Exposure to medical tourism, global healthcare collaborations, or patient facilitation services will be an added advantage. Strong proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with CRM or hospital MIS tools. Excellent command over English (written and spoken); knowledge of an additional foreign language (Arabic, French, etc.) will be a plus. Key Competencies Exceptional organizational and multitasking abilities Professional demeanor with cross-cultural communication skills Analytical mindset with data interpretation ability Strategic follow-through and initiative-driven execution Discretion, dependability, and high sense of ownership Ability to thrive in a dynamic, fast-paced healthcare environment
Job Type: Full-time

Pay: ₹15,000.00 - ₹40,000.00 per month

Work Location: In person