Job Description

- We are looking for a Telecaller/Telesales/ CSE who is passionate about customer service and enjoys working in a fast-paced environment. The Telecaller/Telesales/CSE will be responsible for making outbound calls to customers, answering inbound calls from customers, and providing excellent customer service.Telecaller/Telesales/Customer Support Executive Duties :- Identify, qualify, and refer potential clients to appropriate sales representatives for sales opportunities or to appropriate departments for information about products or services- Input customer information into computer and verbally relay information to sales representatives regarding customer sales opportunities- Record customer contacts, sales information, and other information about products and services- Communicate with sales representatives regarding customer callsTelecaller/Telesales/Customer Support Executive Responsibilities :- Take inbound, outbound, and blended calls, answer questions, and document activities in the CRM- Make outbound calls to prospects and clients- Assist with sales activities, documenting leads, and managing databases- Gather and document sales data, such as meetings and appointments, in CRM, including details of visitors and customers- Prepare and execute proposals and presentations using PowerPoint and Microsoft Word- Analyze, report, and communicate sales trends, customer patterns, and competitor activity- Perform other duties as assignedRequirements And Skills :- Bachelor\'s degree required (ref:updazz.com)

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