Job Description

:Telesales ExecutiveLocation: BarodaResponsibilities:- Make outbound calls to potential and existing customers- Retrieve existing leads and qualify prospects- Close sales and process orders- Provide customer service and support- Maintain customer records and databases- Track and report on sales performance- Qualification : Any Graduate- Expertise: Sales - 1 Year Lead Generation - 1 Year - Beginner Roles and Responsibilities:Outbound Calling:- Initiate calls to prospective and existing customers to introduce and promote company products or services.Follow communication scripts and adapt to customer responses for better engagement.Lead Qualification:- Retrieve and follow up on existing leads to assess customer needs and interest.- Qualify potential buyers by gathering relevant information and understanding their requirements.Sales Conversion:- Present product/service features and benefits clearly to encourage purchases.- Negotiate and close sales deals effectively to achieve individual and team targets.Order Processing:- Ensure accurate data entry of orders into the system.- Coordinate with internal teams for smooth processing and delivery.Customer Relationship Management:- Provide ongoing support and assistance to customers post-sale.- Resolve queries and handle objections professionally and promptly.Database Maintenance:- Update and manage customer records in CRM systems.- Maintain detailed logs of all communications and transactions.Reporting and Feedback:- Track personal performance metrics and contribute to overall team goals.- Provide insights and feedback from customer interactions to help improve products and services.Compliance and Standards:- Adhere to company policies, ethical sales practices, and quality standards.- Stay updated with product knowledge and market trends. (ref:updazz.com)

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