Location: Andheri, MumbaiShift: Night Shift (US/UK Process)- Job Responsibilities:- Handle inbound/outbound calls for international customers- Provide excellent customer support and resolve queries professionally- Maintain accurate customer records and follow process guidelines- Achieve quality and productivity targets- Build positive customer experience through effective communication Requirements:- Excellent English communication skills (verbal & written)- Minimum 1 year of experience in International BPO- Comfortable working in night shifts- Basic computer knowledge (ref:updazz.com)
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