Job Description

About Shubhashray Housing

Shubhashray Housing is a mission driven company focused on addressing the affordable housing needs of low-income families. It is a professionally run, debt free company with over 175 employees and projects across 9 locations in NCR, Gujarat and Rajasthan. Please watch https://youtu.be/Rd8cLpBq5NU?si=20docIOdNzXgFF4Land https://shubhashray.com/about-us/to know more about its impact.

Our Culture

We maintain the highest standards of integrity with all stakeholders and partners: our customers, employees, contractors and our site workmen. We take pride in enhancing our customers' lives even after we have handed over the homes. We have zero tolerance for politicking. We like low-ego and conscientious people whose life mission is to constantly learn. We practice a culture that rewards initiative, a low-cost mindset and deliverability, with little regard for hierarchy or centralisation.



If you have the right mix of intelligence, passion and high integrity needed to help us accomplish our goals, we strongly encourage you to apply.

Why Join Us

a. Great Place to Work: Shubhashray Housing India was certified as a "Great Place to Work," offering a dynamic and supportive work environment.

b. Growth Opportunities: We offer a steep learning curve in a fast-growing company that encourages independent decision-making.

c. Mission-Driven: Be part of a mission driven, high energy team to provide efficient housing solutions while enhancing customers' lives.

About the Job Opportunity

We are seeking a candidate with a minimum of one year of experience in Tele-calling, preferably in Real Estate. The ideal candidate should preferably possess good communication skills and be confident.



Candidates from other sectors, like banking and insurance, can also be considered with relevant customer calling experience.



Preferred candidate - Immediate joiner, staying in Gurugram(Haryana)

Make outbound calls to existing customers as needed

Handle inbound calls to resolve queries, provide information, and address concerns

Regular follow-up to customers for collections follow ups

Maintaining accurate records

Execute work as assigned by the reporting manager

Key-skills needed

Prior experience as a telecaller or in a similar customer service

Excellent verbal and listening skills; ability to adapt communication style as needed

Familiarity with MS Office, CRM software, and data entry

CTC

Up to Rs. 2.5-3 lacs per year (based on the calibre of the candidate).

* Corporate health insurance.