Roles and Responsibilities :- Answering phones and explaining the products and services offered by the company.- Contacting existing customers as well as prospective customers using scripts.- Obtaining customer information and other relevant data.- Asking questions to the customer and understanding their specifications.- Resolving queries and issues related to the products and services.- Making recordings of all the sales phone calls and sales deals.- Taking and processing product orders in a professional manner.- Maintaining the database of customers on a regular basis.- Suggesting solutions based on customer\'s needs and requirements. Requirements:- Great interpersonal skills.- Exceptional oral and written communication skills.- Strong organizational skills.- Ability to work in a team or individually as and when required.- Ability to manage and handle multiple tasks.- Outstanding problem-solving skills.- Exceptional attention to detail.- Hard-working individual.- Good time management abilities.- Strong decision-making skills.Experience: Fresher candidates also apply Location: Nagpur (IT Park) Job Type: Full-Time (ref:updazz.com)
updazz .com
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