Handling the day to day branch operations including front desk & back end activities KEY ACTIVITIES Handling the day to day branch operations including front desk & back end activities. Coordination with CAMS for accurate processing & timely payouts while keeping regulations & compliance in place. Overall management of service & coordination amongst the sales and distributor who drive the business. Co-ordination with the internal stake holders for smooth processing of transactions Managing branch admin activities Up sell Mutual fund products to both Retail/ HNI clients Respond to customer queries with customer satisfaction as the prime focus. DISPLAY: KNOWLEDGE SKILLS AND EXPERIENCE Educational Qualifications - Graduate Additional Certifications/Trainings (desirable) - NISM V A Prior Experience - 1-2 yrs. experience in Mutual fund/ BFSI Domain Knowledge - Should be aware of the mutual fund practices, SEBI regulations & compliance IT Skills - Must be good in excel COMPETENCIES Team player Excellent verbal and written communication skills Ownership & Execution Process improvement Ability to deal with ambiguity and to solve unstructured problems
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