Job Description

Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson's overall mission, vision values and strategies



Assists the Executive Chef in managing to meet financial and guest satisfaction goals



Ensures quality and consistency in the preparation and presentation of menu items



Conducts food inventory and makes orders to meet demand of restaurant outlets and banquet departments



Participates in food tastings and reviews competition menus to share input and suggestions with Executive Chef



Maintains menu recipes and instructs kitchen staff on preparation of menu items to recipe



Maintains product consistency by conducting inspections of seasonings, portion and appearance of food



Coordinates service with restaurant and banquet operations



Manages the kitchen operation



Monitors uniform and professional appearance of Kitchen staff to meet safety, presentation, and other requirements of each outlet



Complete assigned kitchen projects in a timely and professional manner



Ensures that proper sanitation practices and documentation are followed to meet or exceed food safety guidelines



Supports Food & Beverage Outlets



Works closely with Executive Chef to ensure success banquet and outlets



Manages Food & Beverage Outlets as needed



Assists in training restaurant kitchen staff



Assists in planning and preparation of banquet and off-site events



Attends banquet meetings concerning event menus and food presentation



Manages food delivery, kitchen staffing, and preparation setup of food preparation stations for off-site catered events



Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork



Communicates and reinforces the vision for Yes I Can! service to employees



Ensures that employees provide Yes I Can! genuine hospitality and teamwork on an ongoing basis



Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis



Seeks opportunities to improve the customer experience by seeking customer feedback and reviewing management reports and developing strategies to improve department and hotel services



Provides employees with the tools, training and environment they need to deliver Yes I Can! service and teamwork



Adheres to hotel policies and procedures



Keep Manager promptly and fully informed of all problems or unusual matters of significance



Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position



Maintains a favorable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment



At all times projects a favorable image of the Hotel to the public



Abide by all Brand rules and regulations



Adhere to all Brand policies and procedures



Actively support and promote Workplace Health and Safety within the work environment



Perform any other reasonable duties as directed by your Department Head, the General Manager or his/her designate



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