Job Description

:

Education Qualification :

Any Graduate

Skills :

Primary -> Behavioral | Language Proficiency | English | 2 - Knowledgeable

Secondary -> Technology | IT Technical Support Activities | Second Line Support | 2 - Knowledgeable

Secondary -> Functional | IT Operations Management | Operational Procedures | 1 - Aware

Tertiary -> Behavioral | Microland Skills | Customer Centricity | 2 - Knowledgeable

Tertiary -> Behavioral | Aptitude | Tasks Related Skills | 2 - Knowledgeable

Certification :

Technology | IT Certifications | Any Certification



Skill Required:



Help Desk-Log and keep records of customer/employee queries and advise on solution as per the SOP Fault Resolution-Test and fix faulty equipment Network-Proactively monitor Customer Networks using the appropriate Tools and respond to Alarms within SLA. Applications-L1 support for all application related issues

Location

:
India - Bengaluru

Created On

:
04-Sep-2025