Job Description

EXECUTIVE RESEARCH-IRC ASSOCIATE INFORMATION SPECIALIST
Entity: Consumer Products Services Division (CPSD)
Department: Information Resources Center (GTS-IRC)
Location: Noida, India
Reports to (job): N+1
xefx83x98 Position Summary
BVCPS is a consumer products testing laboratory located in Noida, UP, India. The role of the IRC is to
provide all locations and employees within BVCPS with a central source of regulatory, technical,
industry, and business information. The IRC specializes in finding current international compliance
information and providing it in a usable format. The IRC's well-stocked electronic library includes
standards, regulations, correspondence, government data resources, and online subscriptions,
providing the breadth of resources to answer both quick reference and in-depth research and
compliance questions.
xefx83x98 Objective
Provide research support to internal technical services team, protocol development team, operations,
Regulations database team, and other global service teams. Engage in proactive monitoring of
regulatory compliance issues globally, as well as fielding reactive reference and research inquiries to
support test submissions, protocol development, and client inquiries.
xefx83x98 Major Roles & Responsibilities
xefx82xb7 Work on the research and reference request for the BVCPS Global Team based in Buffalo,
New York, USA. Includes traditional research using online databases, company resources,
information vendors, and primary data collection via online methods, as well as some
email/phone communication with government agencies and other sources.
xefx82xb7 Stays abreast of new global regulatory, industry, and other compliance issues, which affect
the Consumer Products Services Division and its clients and also monitors competitor and
client activities.
xefx82xb7 Tracks, documents, communicates, and disseminates new information and the technical and
operational impacts.
xefx82xb7 Prepares miscellaneous documents and databases for internal use, client bulletins, and other
purposes, which summarize and/or interpret industry markets, competitor activities,
regulations, enforcement practices, and standards.
xefx82xb7 Authors technical communication with internal staff relative to regulatory summaries.
xefx82xb7 Supports the development and maintenance of associated resources including Knowledge
Products and internal databases.
xefx82xb7 Assists in the introduction of applicable technological innovations, including (but not limited to)
implementation and management of the Divisional Intranet and other relevant database
applications.
xefx82xb7 Assist in the development, review, and maintenance, of IRC Knowledge base and collections.
xefx82xb7 Participates in IRC projects initiated to achieve IRC and company goals and objectives.
xefx82xb7 Develops training programs/orientation sessions to train users on the IRC's products, policies,
services, databases, and electronic tools.
xefx82xb7 Collaborates with all locations (globally), business lines, and departments on informationrelated
projects in response to company, business line, and departmental priorities/initiatives.
Confidential
xefx82xb7 Assists users in locating information within the IRC's collection.
xefx82xb7 Serves on CPS teams, as appropriate.
xefx82xb7 Performs other duties and special projects, as assigned.
xefx83x98 Key Performance Indicators & Metrics (Criteria for Performance Evaluation)
KPI's for this role will be determined as part of the annual PMP process, but could include:
xefx82xb7 Meeting all goals and objectives as provided by team member (e.g. meeting the assigned
TAT's for all information requests and projects).
xefx82xb7 Demonstrating initiative and proactive approaches to meeting client requests on a daily basis.
xefx82xb7 Overall productivity and team contribution levels.
xefx82xb7 Acceptable level of customer service.
xefx83x98 Knowledge, Skills, Abilities
xefx82xb7 Demonstrated ability to work both independently and collaboratively as part of a team.
xefx82xb7 Ability to work effectively with all levels of staff and IRC users globally.
xefx82xb7 Technical skills in the area of information science, database administration, and online
searching.
xefx82xb7 Excellent interpersonal and communication skills, including technical writing skills.
xefx82xb7 Flexible and able to set priorities.
xefx82xb7 Client focused.
xefx82xb7 Motivated and enthusiastic.
xefx82xb7 Highly productive, accurate, and a fast learner.
xefx83x98 Experience and Educational Background Required for the Job
xefx82xb7 BE or B.Tech or Graduate in any technical streams like Textile, Apparel, Food, Mechanical
and Electrical etc with knowledge on regulatory requirements with the ability on online data
search on regulations related to different consumer products.
Specialist, Information 1:
xefx82xb7 Experience in corporate database maintenance, information services, or relevant industry.
xefx82xb7 Experience searching international requirements, regulations, and standards of different
consumer goods.
xefx82xb7 Demonstrated ability to work in fast-paced setting handling a variety of research requests.Experience : Around 5 Years Industry experience.

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