Job Description

Designation - Executive / Senior Executive - Learning and Development

Function - Human Resource

Location - Mumbai - (Goregaon )

Qualification - Any Graduate


Experience - 1- 3 years



About Rentokil PCI


Rentokil PCI is India's leading pest control service provider and a Rentokil Initial brand. Formed in 2017


through a joint venture between Pest Control India and Rentokil, it operates across 300 locations,


aiming to set new standards in customer service. The company focuses on industry-leading operations


through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its


market leadership by acquiring HiCare, expanding its services and footprint further.


For more details: https://www.rentokil-pestcontrolindia.com



Role Overview:


We are seeking a creative and analytical L&D Content Researcher & Designer for the


development of our internal skill-building ecosystem. This role focuses on identifying critical


business skill gaps, researching industry-best practices, and designing engaging, high-impact


learning content (both digital and instructor-led) to upskill our workforce.



Key Responsibilities


1. Content Research & Training Needs Analysis (TNA)

Identify Skill Gaps: Conducting Training Needs Analysis (TNA) and identify technical and

behavioral skill gaps.

Curriculum Research: Research global industry trends, competitor benchmarks, and modern

learning methodologies to ensure our training content is current and competitive.


2. Instructional Design & Content Creation

Content Development: Design and develop comprehensive training assets, including

e-learning modules, video scripts, slide decks, infographics.

Micro-Learning: Create "bite-sized" learning content (videos, one-pagers) for skill

reinforcement.

Visual Design: Ensure all training materials are visually appealing, branded, and user-friendly.

Last Revision: July 2025


Required Skills & Qualifications

Technical Proficiency: Proficiency in E-learning tools (e.g., Vyond, Canva, Slides). Proficiency in Data
Core Competencies: Strong research skills . Understanding of Adult Learning Principles.

Communication:

Create and distribute internal communications related to training. Align with business requirement to design relevant and effective content.

Key Result Areas:

Ensuring content quality and effectiveness. Meeting deadlines for closing training requests Successful identification of training needs (TNA) and deployment of targeted solutions that

measurably reduce skill gaps.

Providing actionable insights on learner behavior, assessment scores, and training ROI. Enhancing learning and development through innovative activities Implementing strategies to measure and improve employee satisfaction Promoting a culture of continuous learning and skill development within the organization

Competencies (Skills essential to the role):

A minimum of 1-3 years of relevant or equivalent experience, preferably in facilitating trainings,

Customer Service programs, etc.

Adequate knowledge of learning management systems/E-learning platforms is preferred Ability to gather data, compile information, analyse data, and prepare reports using MS Excel G Sheet proficiency Strong communication skills, with proficiency in English The ability to interact with a range of personalities and styles, to establish effective

relationships at all levels of the organization


Educational Qualification / Other Requirement:

Post Graduate Flexible to travel (not extensively)

Role Type / Key working relationships:

Individual Contributor Internal team External stakeholders

What can you expect from RPCI?


Last Revision: July 2025


? Our values lie at the core of our mission and vision. We believe that it's our people who


make our company what it is. We believe in:

Service Relationships Teamwork Responsibility

DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming


to people of all backgrounds.



Interested Candidates can share resume on below mentioned email


alfeeya.siddiqui@rentokil-pci.com