Job Description

We are a reputed retail outlet in Kerala, dealing in top smartphone brands. We aim to deliver exceptional customer experiences through expert product knowledge and personalized service. We are looking for a motivated

Sales Executive

to join our growing team.

Key Responsibilities

Greet and assist customers visiting the showroom, understand their mobile usage needs and preferences. Demonstrate features, specifications, and benefits of different mobile brands (Android, iPhone, etc.) and accessories. Recommend suitable models and plans based on customer requirements and budget. Meet or exceed daily and monthly sales targets. Stay updated with the latest smartphone models, offers, and technological trends. Handle billing, cash/card transactions, and maintain accurate sales records. Upsell related accessories (earphones, chargers, cases, screen guards, etc.) and value-added services (insurance, protection plans). Coordinate with the service/support team for customer queries, repairs, and after-sales support. Maintain showroom appearance and ensure all products are properly displayed and functional. Handle customer feedback or complaints professionally and escalate issues when needed.

Qualifications & Skills

Minimum 12th pass; graduate or diploma holders preferred. Prior retail experience (preferably in mobile sales or electronics) is an advantage. Good communication skills in

Malayalam

and

English

. Strong interpersonal skills and a passion for customer service. Target-driven attitude with the ability to meet sales goals. Basic computer skills and familiarity with billing systems. Presentable, punctual, and reliable. Willing to work flexible hours, including weekends or holidays as required.

What We Offer

Attractive

sales incentives

and performance bonuses. Training on new smartphone models and sales techniques. Opportunity to grow within a reputed mobile retail network.

Freshers can also apply

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Health insurance
Work Location: In person