Job Description

Job description

About the Role

A Sales Support role plays a crucial part in assisting the sales team and ensuring the smooth functioning of the sales process.

The Sales Support role acts as a vital link between sales engineers and customers, contributing to the efficiency and effectiveness of the sales process through administrative support and customer service.

Job Location:

Ulsoor, Bangalore

Job Responsibilities:

1.

Customer Assistance:

Provide support to customers by addressing inquiries, resolving issues, and offering product/service information.

2.

Sales Team Support:

Assist the sales team with administrative tasks, including preparing sales proposals, presentations, and sales contracts.

3.

Order Processing:

Manage and process sales orders, ensuring accuracy and timely delivery of products or services.

4.

Logistics:

Taking care of domestic and international transportation including finalizing freight forwarders, insurance, coordinating custom clearance.

5.

CRM Maintenance:

Maintain and update customer records, interactions, and sales activities in the Customer Relationship Management (CRM) system.

6.

Documentation and Reporting:

Prepare sales reports, forecasts, and documentation to track sales metrics, trends, and performance.

7.

Coordination:

Act as a bridge between different teams such as marketing, products team, sales team & finance team to ensure smooth communication and coordination.

Skills / Qualification Required:

Fresher/ Any Graduate Organizational Skills Communication Skills: Detail-Oriented: Technical Proficiency Customer-Centric Approach Adaptability Team Player

Role:

Sales Support & Operations - Other

Industry Type:

Defence & Aerospace

Department:

Sales & Business Development

Employment Type:

Full Time, Permanent

Role Category:

Sales Support & OperationsEducation

UG:

Diploma in Any Specialization, B.Tech/B.E. in Any Specialization, Any Graduate

Job Types: Full-time, Fresher

Pay: ?25,000.00 - ?30,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person