Job Description

Key Responsibilities

Receive and Inspect Returns:

Verify returned items against purchase records and assess their condition and eligibility for refund or exchange.

Process Returns and Refunds:

Initiate refunds, generate return labels, and handle the disposition of returned products.

Inventory Management:

Update inventory systems to reflect returned items, ensuring accurate stock levels and managing items for restock, resale, or disposal.

Customer Communication:

Keep customers informed about the status of their returns, address inquiries, and provide excellent customer service throughout the process.

Data Entry and Record-Keeping:

Maintain accurate and detailed records of all returned items and related transactions.

Collaboration:

Work closely with customer service, warehouse staff, and management to ensure a smooth and effective returns process.

Policy Adherence:

Ensure all return activities comply with company policies and procedures.
Job Type: Full-time

Pay: Up to ₹20,000.00 per month

Work Location: In person