Job Description

Noida, Uttar Pradesh, India Permanent Renewals 0 - 4 years



About us



Job Title:
Executive - Renewals & Winback


:
We are hiring a Renewal Executive to manage and retain our existing customers. Your role is to make sure customers continue their subscriptions by providing clear information, resolving renewal-related issues, and ensuring a smooth renewal experience.


Experience Range:
0 - 4 years


Educational Qualifications:
Any graduation


Job Responsibilities:
Identify upsell and cross-sell opportunities within the existing customer base. Conduct product demos, feature walkthroughs, and value presentations tailored to customer needs. Monitor customer usage patterns and proactively reach out to recommend relevant upgrades. Build and maintain strong relationships with customers to increase product adoption.
Collaborate with Customer Success and Support teams to understand customer challenges and propose solutions.
Manage pipeline, forecast revenue growth, and track performance in CRM tools . Achieve monthly/quarterly upsell targets and contribute to overall revenue goals. Provide customer feedback to Product and Marketing teams to improve offerings and messaging. Stay updated on product knowledge, new features, and competitive landscape.

Skills Required:
Communication Skills


Candidate Attributes:
Good communication skills. Strong follow-up ability. Basic understanding of subscriptions. Experience in support or renewals (preferred).

Job Code: KL-L4ZGBM4E
About Us
About Us:



At Livekeeping we believe that is necessary to empower all businessman with useful data which can be gained from Tally. Our goal is to develop new applications and methods to simplify accounting in this new digital world.



Who we are?



We are a dedicated team of innovators and engineers, who recognise the need to transfer useful accounting data across multiple platforms. We have mastered tally and have recognised digital pathways to securely transfer its data across platforms.

Our first product is a mobile application that will digitally enable you to view your entire tally accounting data. This application will provide all useful insights of your business with the help of tally, This quantitative data will enable you to make smarter decisions.
Why Us?
What we do?



Over 18L Tally users don't have all-time access to their accounting data, We aim to solve this problem, go a step further, and let users manage their Tally for their mobile phone. We allow businesses to view, create, share & analyze business entries. Our mobile application will enable businessmen to efficiently utilise their precious time and resources.