Job Description

Job description:

Designation: Executive Relationship Manager

Industry: Life Insurance

Channel :Bancassurance

Location :Kottayam, Ernakulam, Calicut

Key Responsibilities:

Relationship Management

:

Build and maintain relationships

with bank branch staff, branch managers, and other key stakeholders to enhance the insurance sales process. Ensure that the banking partner's staff are well-informed about the life insurance products and services offered, fostering a strong, cooperative relationship. Provide regular support, product training, and guidance to bank employees on insurance offerings.

Sales Support

: Support

sales targets

by driving the promotion of life insurance products through the bank's customer base. Ensure effective

cross-selling

of life insurance products, including term life, endowment policies, ULIPs (Unit-Linked Insurance Plans), etc., through various bancassurance channels. Identify opportunities to increase insurance penetration by conducting regular visits to bank branches, ensuring that sales goals are met.

Training and Development

: Conduct

training sessions

for bank staff to ensure they are equipped to recommend and sell life insurance products. Keep the staff updated on new products, changes in policies, and market trends.

Customer Acquisition and Retention

:

Target new customers

by coordinating with the bank's relationship managers and sales teams. Assist in

customer retention

by ensuring excellent post-sales service, addressing queries, and resolving complaints effectively. Track and manage customer leads through CRM tools to ensure timely follow-ups.

Product Knowledge and Strategy

: Have an in-depth understanding of the company's

life insurance products

to help address customer queries and recommend appropriate solutions. Work closely with the bank to execute promotional campaigns, meetings, and events to drive product visibility.

Compliance and Reporting

: Ensure adherence to all

regulatory requirements

and company policies during all stages of the sales process. Maintain detailed records of client interactions, sales activities, and lead management. Provide regular reports on performance, customer feedback, and market conditions to the senior management.

Customer Relationship Management

: Maintain a high standard of

customer service

, ensuring timely follow-ups and resolution of issues. Build a rapport with existing clients to encourage repeat business and referrals.

Collaboration with Internal Teams

: Work closely with the

underwriting, claims, and operations teams

to ensure smooth service delivery for bancassurance clients. Collaborate with the bank's managers and sales teams to understand customer needs and propose suitable solutions.
Skills and Qualifications:

Educational Qualification

: A

Bachelor's degree

in business, finance, marketing, or related fields is usually required. A Master's degree in business (MBA) or related fields is often preferred.

Experience

:

1-2 years of experience

in sales, relationship management, or bancassurance roles, preferably in the life insurance or banking sectors or Freshers. Experience in

financial services

or

insurance products

would be an advantage.

Key Skills

: Strong

communication

and

interpersonal skills

to build relationships with banking staff and customers. Deep

knowledge of life insurance products

and industry trends. Excellent

salesmanship

and the ability to meet sales targets.

Problem-solving skills

to address client concerns and issues.
Job Type: Full-time

Job Type: Full-time

Pay: ₹25,000.00 - ₹33,000.00 per month