Process monitoring Monitoring and evaluation basis the pre-defined policies by Risk Share feedback/ error with stakeholders as per the audit findings Field visit to conduct monitoring (need based Liason with the frontline for sharing feedback on moni
Process monitoring Monitoring and evaluation basis the pre-defined policies by Risk Share feedback/ error with stakeholders as per the audit findings Field visit to conduct monitoring (need based Liason with the frontline for sharing feedback on monitored transactions Analysis and publishing of agreed MIS for frontline & Stakeholders Ensure Sample and timeliness of MIS/other Reports as per SLA Identify process improvement opportunities & helping business to fix the same through detailed RCA & follow correction & corrective approach Conducting Refresher and Feedback sessions for auditees Performance improvements through coaching and feedback Delivering monitoring SLA-Quantity, Quality & TAT. Timely stakeholder management discussions. Field vendor audits. Error free and timely audits and MTD Publishing. Timely report publishing and discussions with stakeholders. To deilver process improvements through feedbacks and observations and new initiatives. Savings to be done by identifying gaps in the processes. New projects for improvement. External audits done timely and with accuracy.
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