Job Description

The role is responsible for ensuring seamless HR operations and efficient administrative management of the office. This role acts as a bridge between employees, management, and external stakeholders. The position ensures the organisation maintains an efficient and compliant workforce, with a well-maintained and productive work environment.


Key Responsibilities

Coordinate interview panels, technical assessments, reference checks, and onboarding documentation. Conduct new hire orientation, documentation collection, ID creation, IT access requests, and introduction to company policies. Maintain employee personnel files (physical & digital) in compliance with audit requirements. Manage exit formalities including notice period tracking, clearance forms, exit interviews, and coordination with Finance for F&F settlement. Track probation confirmations, contract renewals, and role changes. Maintain HRIS systems and ensure data accuracy. Act as the first point of contact for employee queries regarding policies, benefits, leaves, and workplace issues. Coordinate employee engagement initiatives such as festival celebrations, CSR activities, team building, wellness events. Support internal communication efforts through announcements, newsletter drafts, and employee circulars. Coordinate internal/external training sessions, attendance tracking, vendor liaison, and feedback collection. Ensure employees follow company policies and SOPs. Support updates to HR policies in line with local labour laws and organisational needs and Assist in policy dissemination and employee communication. Oversee daily office operations including housekeeping, pantry, security, front desk, and IT coordination. Ensure workplace safety, fire safety compliance, CCTV functionality, and emergency protocols. Maintain a clean, efficient, and compliant work environment adhering to hygiene and facility standards. Manage procurement of office supplies, equipment, and utilities. Maintain and negotiate Annual Maintenance Contracts (AMC) for services like housekeeping, pest control, IT hardware, printers, and office equipment. Monitor vendor performance, service quality, pricing, and invoice verification. Organise board meetings, leadership visits, internal workshops, and staff functions. Handle logistics: meeting rooms, refreshments, equipment setup, materials, and minutes recording when required. Track issuance and return of company assets during onboarding/offboarding. Ensure adherence to all statutory laws: Work with appointed external partners to maintain statutory registers, submit returns. Support internal and external audits (legal, HR, financial, compliance).

Qualifications & Experience

Bachelor's degree in HR, Business Administration, or related field 4-7 years of experience in HR and admin, preferably in a corporate or multi-location set-up. Experience in facility management, vendor handling, and HR operations. Proficient in MS Office (Excel, Word, PowerPoint) Excellent communication, negotiation, and interpersonal skills. Strong organisational and multitasking abilities. Problem-solving and decision-making capabilities. High sense of ownership, confidentiality, and integrity. Ability to work independently with minimal supervision. Strong vendor management and coordination skills. Employee-centric with a service-oriented mindset.

We are all different

- one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives

- AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.