Responsible to handle the queries and complaints from Amazon customers on inbound calls.
Follow procedures methodically to accurately respond to customers on Call.
Provide quotes and information to customers related to their products.
Provide information including Delivery time and other queries related to the product.
Fulfill invoice requests on purchased products.
Requirements:
Should be a graduate
Should be proficient in spoken and written English and Hindi.
All agents are to be cross skilled to manage all channel interactions.
Male candidates should be comfortable working any 24/7 shift.
Female candidates should be comfortable working from the office with rotational shift between 07:00 AM to 08:00 PM(any 8 hours)
Job Types: Full-time, Permanent, Fresher
Pay: Up to ?25,000.00 per month
Benefits:
Health insurance
Paid time off
Provident Fund
Education:
Bachelor's (Preferred)
Language:
Hindi (Required)
Work Location: In person
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