Job Description

Hi
We are hiring for O2C Collections for a Leading ITES Client in Pune. Please go through the JD and Share CV.
Note : Pls Mention O2C Collections in Subject Line (Immediate Joiners Preferred)
Mail CV to : anishya@outpace.in

• Manage the OTC collections portfolio and maintain strong customer relations
• Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
• Actively call customers for open invoices, taking ownership of complete portfolio and highlight issue and challenges via agreed escalation matrix
• Sending reminder and follow up as per client aligned collection strategy
• Research any full open invoices which customers have disputed, facilitate dispute details shared by customer to billing & dispute team to help them resolve the dispute
• Extract invoice level details from customer portal and other available sources to capture invoice level details
• Analysis customer behavior and trend to manage portfolio well and to seek required support
• Candidate would be responsible to manage high volumes accounts per month
• Maintain all relevant systems and tables with valid information
• Problem-solving to find solutions to an organizations data management and reporting problems and to be able to adapt and modify solutions based on changing requirements
• Must demonstrate a high level of self-motivation, energy and flexibility
• Research any full open invoices which customers have disputed
• Support team priorities and initiatives and effectively manage workload
• Assist Assistant Manager to prepare and submit reports to the customer as applicable
• Assist in SOP (Standard Operating Procedures) creation and updating
• Deliver the required data for audit purposes

Required

• 
  B. Com Graduate or equivalent experience
• Prior Work Experience - 1 to 4 years
• Proficient in using the MS Office package especially with MS Excel (Minimum 1 year hands-on Experience), PowerPoint, Outlook
• Excellent communication & presentation skills
• Relevant OTC domain experience & minimum 1 year SAP experience is mandatory

Key Skills
OTC CollectionOrder to CashOTC
O2CB2B CollectionAR CollectionDebt CollectionARCollectionInternational VoiceCollectionsDebt RecoveryCredit Collection
Skills highlighted with \xe2\x80\x98\xe2\x80\x98 are preferred keyskills
Education UG:Any Graduate

Company Profile

Outpace Consulting Services
www.outpace.in
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Contact Company:Outpace Consulting Services

Salary: 2.75-4 Lacs P.A.
Industry: BPO / Call Centre
Department: Finance & Accounting
Role Category: Accounting & Taxation
Role: Accounts Receivable Executive
Employment Type: Full Time, Permanent