Responsible for executing all Order to Cash transactions, as part of the shared service organization to ensure timely and efficient completion of all billing and revenue assurance activities as per defined process and guidelines
Core Competencies
Understanding the organizational requirement
Understanding the organization's goals and objectives
Dealing with changing circumstances
Supporting and working with others
Delivering objectives
Dealing with complexity
Delivering great customer service
Sharing & co-operating
Functional Competencies
Knowledge of working in ERP finance module
Knowledge of MS Excel
Knowledge of financial accounting
Knowledge of financial statutory guidelines related to billing (taxes etc.)
Area of Responsibility
% time spent
Performance Metrics
Billing Processing
Prepare invoices (SO, TSO, PI and BPO) for branches from AR Module
Communicate with branch finance BP & sales coordinator on differential cases (performance hours vs. billed hours)
Review/ resolve all differential cases (temporary/ additional services, ad-hoc services, Events/Exhibitions etc.)
Update all differential case invoices in AR Module
Generate activity log with all invoicing data
Investigate and resolve customer issues related to billing
40%
Timely preparation of invoices
Accuracy of invoice
Revenue Assurance
Receive collection report and create receipt for each collection
Enter receipt application in the system to knock off payment against particular invoices
Conduct adjustment in the system in case of excess payment, deduction by client etc.
Authorize payment to update client account as needed
Update TDS certificates received from client, record the receipt in system
Reconcile client account for disputed cases
Co-ordinate with legal department in case of defaulter clients and cheque bouncing cases
40%
Timely updation of AR
Reconciliation of billing vs. cash received
MIS and Reporting
Review monthly movements in client accounts
Create required reports for order to cash process - outstanding report, credit report etc.
Provide all information, documents and reports for audit
Provide necessary answers to audit queries; Post the audit, take steps as per corrective action plan drafted by supervisor
20%
Timely preparation of information/ reports
Minimum: Commerce Graduate
Desired: MBA Finance, CA inter, ICWA inter, MCOM
Relevant Experience
Minimum 1-4 years of overall experience in finance and accounts
* Experience in handling of high volume transactions
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