Job Description

Location:
Noida, UP, IN
Areas of Work: Sales & Marketing
Job Id: 13470

External

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Job Purpose



The position is that of frontline technical personnel who would primarily be responsible for supporting the project sales in defined geography by providing on-site services, products trainings for all stakeholders, ensuring quality during application process and handling complaints thereby, assisting in achieving overall business objectives.



Business Responsibility Areas



Business objectives



? Assist the Project Sales Team in conducting product trials and build inferences on Asian Paints product strength vis-a-vis products in the market



? Devise ways in which these product strengths can be communicated to the consumers and influencers.



? Conduct pre-painting site inspection, on-site inspection and post painting site inspection for all fresh and repainting project sites



? Understand the requirements from Customer and propose the solutions based on site evaluation



? Conduct product sampling at the site based on the requirement



? Provide services to Landmark sites as per promised timelines



? Conduct regular supervision of ongoing sites along with Service Representative to ensure right product application practices Site Warranties



? Coordinate proactively with Project Sales team about the details of the sites where warranty needs to be issued



? Conduct Post painting inspection and capture all relevant details like area,



paint consumption, coverage etc. and issue site warranty certificate



? Compliance to service schedule at Landmark Sites (LMS)



? Timely issue of Site warranty certificates



? Closure of customer complaint within the defined timelines



? Compliance to inspection schedule to ensure Quality at the sites



? Compliance to Product training plan



Asian Paints Ltd. ~ 2 ~ Internal HR Document-Strictly Confidential



Customer Complaint's



? Investigate complaints reported at sites and resolve within the defined timelines



? Conduct customer complaints analysis and share the findings with Project



Sales, Research and Technology and Marketing function to avoid reoccurrence



Quality Assurance



? Conduct random checks of draw down tinting process at godowns and ensure shade compliances



? Conduct site inspection to verify actual application process against the recommended process



? Provide training to sampling painters on application process for all products



Training



? Develop modules and conduct product trainings for Contractors, Painters, Site Supervisors and Engineers as per requirement



? Coordinate with different functions and ensure completion of trainings organized by Marketing function



? Brief the Project Sales team on the technical aspects of all existing and new products



Market Intelligence



? Conduct product trials and building inferences on Asian Paints product strength vis-a-vis products in market



? Devise ways in which the product strengths can be communicated to the consumers and influencers



? Integrate with Research and Technology function for new product development based on technological trends in the market.

Qualifications

? B.Sc. Degree in Chemistry or Diploma in Paint Technology



? Minimum of 50% marks across education without any backlogs



? Full time Graduation course

Previous Experience

Applicants with only a B.Sc (Chemistry) Degree must have relevant experience in paint/chemicals industry