Job Description

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JOB DESCRIPTION
I. JOB DETAILS
Job Title
Executive / Senior Executive - IPMC Dispatch
Reporting Supervisor
HOD
II. JOB PURPOSE
Ensuring overall responsibility of the Financial Management of the Hospital , including helping in navigation of the business, Preparation of adequate MIS, budgeting and ensuring budgetary controls, implementation of internal controls, accounting & monitoring compliances.
IV. KEY PERFORMANCE INDICATORS
Core Responsibilities -
Patient Care/ Customer Care/ Community Care

• Help people to adhere to Unit's policies & practices and provide prompt services to external & internal customer.

Process/Documentation/ Compliance

• Preparation of Budgets & implementation of budgetary controls.
• Generation of MIS and Analytics w.r.t to the Operations of the Hospital.
• Implementation & Compliance of Internal Policies/ Process/accounting standards/ IFRS.
• Oversee Billing process and ensure accuracy in Billing.
• Ensure total familiarity with all instructional manuals and operating procedures applicable to the role.
• Managing collection outstanding and discounts.
• Comply with the service quality process, environmental & occupational issues & policies of the respective area.
• Reduce or highlight revenue leakage or any pilferage.
• Handle hospital information system efficiently.
• CGHS Portal (queries/Intimations).
• Liaising with Clinicians/Stakeholders.

Financial Cost and Revenue Contribution

• Monitor and drive cost efficiencies.
• Efficient utilization of working capital & optimization of resources.
• Follow Cash / Credit / Corporate billing /discount instructions.

IV. KEY PERFORMANCE INDICATORS
Measurable Deliverables

• Manage Teams Efficiently and Deliver Services.
• Meeting deadlines for providing of MIS & Analytics.
• Minimize Billing errors and Zero revenue leakages due to the same.
• Minimum Inventory & Receivable levels and adherence to norms.
• Minimum adverse audit issues (statutory and internal).
• Adherence to systems & processes.
• Employee motivational index.

V. JOB REQUIREMENTS
Minimum Qualifications

• o Graduate / Post Graduate

Experience

• At least 4 - 7 years relevant experience

Technical Skills

• Good knowledge of Hospital Information System (HIS)/Sun System/ERP
• Should have Excellent Computer & Presentation Skills.
• Ability to set up processes across functions and monitoring them.

Behavioural Skills

• Persuasive
• Attention to detail
• Interpersonal and communication skills
• Initiative and adaptability

Language Skills

• English
• Hindi

VI. KEY INTERACTIONS
Key Internal Contacts
Key External Contacts

• Chief of Med Services, CNO, Nursing,
• Front office, Billing, IT, Finance, All Employees
• HODs,
• Doctors.

• TPA/Insurance Companies, Other Panel.
• Organization, Patients, Attendants
• Statutory bodies.
• Auditors
• Banks / FI's

Skills Required