( http://www.orionpharma.in ) is a wholly owned subsidiary of Orion Pharma, Finland. Our office in India strengthens Orion Pharma's global partnerships and provides valuable support to our head office across several key business areas. The India office plays an important role in Orion Pharma's global operations and R&D activities. Our teams contribute to areas such as supply chain, quality assurance, product life cycle management, regulatory support, and medical communications -- all with the shared goal of advancing Orion Pharma's mission to build well-being. Through strong collaboration and deep expertise, FinOrion Pharma India continues to grow as an integral part of OrionPharma's global success story.
Orion Pharma is a globally operating Nordic pharmaceutical company - a builder of well-being for over a hundred years.
Orion Pharma provides meaningful work for more than 3 800 Orionees across the world and is known as a responsible and reliable employer where we value each other, strive for the best and build for tomorrow.
We develop, manufacture and market human and veterinary pharmaceuticals and active pharmaceutical ingredients. Orion Pharma has an extensive portfolio of proprietary and generic medicines and consumer health products. The core therapy areas of our pharmaceutical R&D are oncology and pain. Proprietary products developed by Orion Pharma are used to treat cancer, neurological diseases and respiratory diseases, among others.The Information Management, India team in FinOrion Pharma India Pvt. Ltd provides services to the ICT Infrastructure Services and IM departments for Orion. The India team is responsible for providing IT services for India office end users and maintaining the complete IT infrastructure.
Responsibilities:
Standard global IT infrastructure management
Network, server and other IT device installations and troubleshooting
Maintain device, software and information security compliance based on Company and Country specific regulations
Incidents/service request resolution and escalations
Printer, projector, CCTV and other IT device installation and troubleshooting
Software license management
Device lifecycle management
IT inventory management and audit requirements
Managing E-waste
IT device procurement and planning
Data back-up to data center and cloud systems
Creating new user account with permissions as per requirement
Work on-site and troubleshoot IT issues for remote users
Collaborate with cross-functional and global teams
To work with ServiceDesk ticketing system
IT documentation, purchase order creation and invoicing
Provide services according to the agreed service levels
Negotiation and follow-up with IT vendors and local procurement for equipment
Interact with IT leads to present projects status and results
Well-versed with current IT industry knowledge and trends
* Provide basic IT training to new office member
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