Responsible for all hardware and software maintenance of IT infrastructure at offices, sites, and business residences.
Ensure proactive handling of user requests and collaboration to avoid escalations locally or remotely.
Record, document, and ensure proper closure of tickets or service requests.
Apply systematic problem-solving skills to identify issues, find root causes, and implement corrective actions promptly.
Prepare and maintain Bill of Materials (BoQ) for IT-related purchases and follow up on procurement.
Conduct IT asset audits along with the audit team as required.
Provide recommendations on suitable technologies and stay updated with new developments.
Set up IT infrastructure for new offices and be available to travel for business requirements.
Collaborate with other IT team members for effective management of overall IT infrastructure.
Ensure compliance with IT guidelines, standards, and security policies.
Coordinate with vendors for support, billing, and payment follow-ups.
Technical Skills Required:
Strong knowledge of Windows OS versions -- installation, upgrade, troubleshooting, and performance tuning.
Basic understanding of Linux and Apple systems is an added advantage.
Proficient in hardware troubleshooting, setup, and maintenance of biometric devices.
Experience with office software installations (MS Office, LibreOffice, etc.).
Familiarity with Microsoft 365 -- email setup, login, and troubleshooting.
Knowledge of EPABX/intercom setup and troubleshooting.
Good understanding of LAN and networking concepts (DNS, DHCP, TCP/IP, HTTP/HTTPS, FTP, IP addressing).
Experience in Wi-Fi access management and firewall configuration.
Awareness of IT security best practices.
Qualifications:
3-4 Years of Experience in IT
Diploma or Bachelor's Degree in Computer Science or a related field.
Additional IT certification(s) will be an added advantage.
Contact
khadarvali.polupuri@skandhanshi.com
#9100535041
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Provident Fund
Education:
Bachelor's (Preferred)
Work Location: In person
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