Job Description

Roles and Responsibilities:

Responsible for all Hardware and Software maintenance of IT infrastructure at offices, sites, business residences. Ensuring focus and collaboration on user requests proactively without escalations either locally or remotely. Ensure proper recording, documentation and closure of tickets or requests. o Apply systematic problem-solving skills to define issues, identify root causes, develop, qualify, and implement corrective actions in a timely manner. Responsible for Bill of material / BoQ for any purchases follow-ups. o Audit IT assets as required along with Audit team. Provide recommendation on technologies and self-motivated to learn new technologies. o Setup new offices IT infrastructure and ready to travel for business needs. Collaborate with the other IT members for management of the IT infrastructure. Ensure and adhere to IT guidelines and policies.

Technical Skills required:

Knowledge of Windows OS versions with installation/upgradation/troubleshooting including performance tuning and resource optimizations. Knowledge of Linux and Apple device/software usage is a plus. Knowledge of hardware troubleshooting/setup/changes, setup/maintenance of biometric devices. Knowledge of Office software options/installations like MSOffice, LibreOffice, and similar
Familiarity with Microsoft 365 Email login/troubleshooting

Knowledge of Active Directory and familiarity with PowerShell scripts. Understanding of Networking on: DNS, DHCP, TCP/IP, HTTP, HTTPS, FTP, DHCP o Understanding of LAN Design and Implementation of IP address. Understanding of Wi-Fi access management, Firewall policies management. Understanding IT security and familiarity with basic programming is a plus.

Qualifications:

Bachelor's degree in engineering, computer science, or a related field. o Any training certificate or exam certificates in referred skills are an added advantage.
Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Work Location: In person