Job Description

We are seeking a dynamic and results-driven Inside Sales Executive to manage B2C sales through outbound calling for multiple events and programs. The ideal candidate will possess excellent communication skills, a deep understanding of product features, and the ability to thrive in a fast-paced environment. You will play a crucial role in converting leads, describing product offerings effectively, and ensuring a superior customer experience across diverse campaigns.Key Responsibilities :- Conduct proactive outbound calls to potential customers to promote and sell products, events, and programs- Clearly and persuasively describe product features, benefits, and unique selling points to customers- Understand and assess customer needs to recommend appropriate solutions and offerings- Manage calling campaigns for multiple events and programs simultaneously, ensuring timely follow-ups and lead conversions- Achieve and exceed monthly and quarterly sales targets- Maintain accurate and detailed records of calls, interactions, and sales activities in the CRM system- Collaborate with marketing and support teams to optimize campaign effectiveness and customer satisfaction- Stay up-to-date with product knowledge, industry trends, and competitor offerings- Handle customer inquiries and objections professionally, ensuring a positive brand experience- Participate in regular sales training and team meetings to share best practices and strategiesQualifications :- Proven experience in B2C inside sales, preferably with outbound calling and multi-campaign management- Exceptional verbal communication and active listening skills- Ability to clearly articulate product features and tailor messaging to different customer segments- Comfortable working in a fast-paced, target-driven environment- Proficiency with CRM software and Microsoft Office applications.- Strong organizational skills and attention to detail- Self-motivated, goal-oriented, and able to work independently or as part of a teamDesired Skills :- Telemarketing and outbound calling expertise- Customer relationship management.- Persuasion and negotiation.- Time management and multitasking.- Adaptability to handle multiple events/programs concurrently (ref:updazz.com)

Skills Required