Role : Sales Executive (Inbound Sales Voice)Location : Thane Wagle Estate, Mumbaiwork Mode : In Person Shift Timings:- 6:30 PM to 3:30 AM (IST)- 7:30 PM to 4:30 AM (IST)- 8.30 Pm to 5.30 AM (IST)Week Offs:Fixed Saturday and SundayAbout the Role:- We are looking for enthusiastic and customer-focused individuals to join our Home Security Process team. The role involves assisting customers with home-security related inquiries, promoting security solutions, and ensuring a smooth end-to-end customer experience. Candidates must possess excellent communication skills, problem-solving abilities, and a service-oriented mindset.Key Responsibilities.- Handle inbound calls related to home security products and services.- Assist customers in choosing the right home security packages based on their needs.- Explain product features, benefits, and installation procedures clearly.- Maintain accurate customer records and update CRM systems regularly.- Achieve daily/weekly sales targets- Ensure high levels of customer satisfaction through professional communication.- Follow company compliance, security protocols, and quality guidelines.Skills & Qualifications:- Minimum High School- Prior experience in BPO, tele sales, or customer support is an added advantage.- Strong English communication skills (verbal is mandatory).- Ability to handle customers with patience and clarity.- Basic computer proficiency and CRM handling skills.- Target-driven, self-motivated, and quick learne (ref:updazz.com)
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