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About the Role!
We are seeking a highly experienced and strategically minded
Executive Housekeeper
to join our hotel's leadership team. In this essential role, you will be responsible for the professional and cost-effective running of the Housekeeping department, with a focus on achieving high standards of cleanliness for guest rooms, public areas and back of house areas.
Reporting to the Director of Operations/General Manager, as an Executive Housekeeper, your responsibilities will include:
Supervising and leading the housekeeping team, including hiring, training, and evaluating team performance.
Manage the daily operations of the housekeeping department, including scheduling team members, assigning tasks, and ensuring adequate coverage.
Oversee inventory management, including ordering and replenishing cleaning supplies, linens, and equipment.
Coordinate with other departments, such as Front Desk and Maintenance, to address guest requests and maintenance issues promptly.
Ensure that all guest rooms and public areas are cleaned and maintained to the highest standards of quality and presentation.
Ensure that all housekeeping team members adhere to safety and sanitation regulations, including proper handling and storage of cleaning chemicals.
Monitor and control departmental expenses to ensure adherence to budgetary guidelines
Qualifications
Your experience and skills include:
03 years Diploma/Degree in Hotel Management from Reputed Hotel School is must
More than 10 years of experience in Hotel Industry and preferably from Luxury Background
Warm and caring personality; previous Executive Housekeeper experience in luxury hotel is an asset
Ability to anticipate and focus attention on guest needs, being professional and welcoming
Excellent organizational skills and time management
Technologically savvy - can learn and use new systems quickly
Ability to accurately and efficiently prepare requested reports
Exceptional verbal and written English skills (French preferred but not required)
Additional Information
Your team and working environment:
You would be reporting to the Director of Operations/General Manager
You will be responsible for Housekeeping, Laundry and Flower Room of the hotel
You have to work closely with operations team of Front Office, Food and Beverage, Sales & Marketing, Spa and Finance to ensure Cousu Main experience (Exceptional Guest Service) to the guest
You have to co-ordinate with external business partners like vendors of Linen, Toiletries, Floral materials and uniforms to provide materials as specified in brand standards
Ensure Leadership Team are well aware of business forecast and strategies of the hotel
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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