Job Description

Oversees a hotel's cleanliness, hygiene, and aesthetics by managing the housekeeping department, staff, and operations, which includes training, scheduling, inventory management, budget control, and conducting inspections of guest rooms and public areas to ensure high standards of quality and guest satisfaction. They also handle guest complaints, coordinate with other departments, and ensure adherence to health and safety protocols.

Staff Management:

Recruit, hire, train, supervise, and schedule housekeeping staff, including room attendants and laundry personnel.

Operations Management:

Establish and enforce Standard Operating Procedures (SOPs) for cleaning and maintenance to ensure consistent quality across the property.

Inventory & Budgeting:

Monitor and control inventory of housekeeping supplies, equipment, and linens, while also managing the department's budget to balance expenses and quality.

Quality Control:

Conduct regular inspections of guest rooms, public areas, and linen services to ensure they meet the hotel's cleanliness and presentation standards.

Guest Satisfaction:

Address guest complaints and special requests related to housekeeping, aiming to provide a comfortable and pleasant experience.

Departmental Coordination:

Communicate and collaborate with other hotel departments, such as Engineering, Front Office, and Food and Beverage, to resolve issues and ensure smooth operations.

Health & Safety:

Develop and implement safety and security protocols, ensuring adherence to hygiene regulations and safe operation of housekeeping equipment.
Job Types: Full-time, Permanent

Pay: ₹80,000.00 - ₹130,000.00 per month

Benefits:

Cell phone reimbursement Food provided Health insurance Provident Fund
Application Question(s):

How many years of experience do you have in a 5-star/4-star hotel as an Executive Chef?
Work Location: In person