Job Description

Assist the Reservations team and Team Leader in ensuring timely hotel bookings by adhering to the defined TAT. Process all bookings in compliance with SOPs while diligently identifying and securing upselling opportunities to drive additional revenue.

Roles and Responsibilities-

Arrange domestic hotel bookings for corporate clients, ensuring comfort and convenience. Serve as a central point of contact and resource for resolving travel-related inquiries and issues. Conduct thorough research and negotiate with hotels to secure the best rates and services. Ensure safe, efficient, and seamless travel operations for all clients. Promptly receive and respond to incoming travel requests with efficiency and accuracy. Negotiate competitive rates with suppliers, provide accurate costing, and showcase excellent product knowledge of domestic destinations. Collaborate with the sales and business development teams to align with client demands and stay updated on product trends.

Required skills & Qualifications:

Good knowledge of operations, online platform usage and geographical knowledge. Must be team player. Ability to multi-task, prioritize, and manage time effectively. Need to handle corporate clients and sustain existing clients through CRM and engagement. Excellent communication skills. Good knowledge of MS Office. Self-motivated, confident with a pleasant personality. Preferably from Travel / Tourism / Hospitality domain.

Experience-

1 to 3 years

Job Types: Full-time, Permanent

Pay: ₹250,000.00 - ₹360,000.00 per year

Benefits:

Flexible schedule Provident Fund
Ability to commute/relocate:

Goregaon, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

What is your Current CTC ? What is your Notice Period?
Experience:

Hotel Reservation: 1 year (Preferred)
Shift availability:

Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)
Work Location: In person