Job Description

Job Title

Executive - Helpdesk

Summary

DESIGNATION

Helpdesk Executive

LOCATION

Client Site - IND - Gurgaon - Eureka Park - Noida

REPORTING TO

PM /CRM

ROLES

RESPONSIBILITIES

OPERATION & MAINTENANCE


Operate requires Utility Equipment (all HVAC system) as necessary


Monitor and Record parameters of all Utility equipment (BMS, chillers VAV and PAC etc) as per the check list


Attend to breakdown/complaints of HVAC systems (chillers, VAV and PAC etc)


Attend and record the Customer Complaint


Perform shut down activities as required


Carry out PPM activities as per the schedule


Keep equipment and work site clean and tidy


Report to Shift In-Charge for any abnormalities


Identify Perform and Implement Energy Conservation & Cost Saving activities.


Update records


Report Incidents, Accidents and implementing Correction, Corrective Action & Improvement activities.


Coordinate with AMC vendor / Suppliers.


Follow HSQE Standards and Guidelines.


Implement Integrated Management System


Prepare Asset List


Train site employees Occupational Safety and Operation & Maintenance of Utility equipment


Perform as a Shift In-Charge for the Operation and Maintenance of Utility equipment in his absence as per site requirements


Review all complaint on daily basic and take the action on repeated complaint


Follow the all process as per DI




INCO: "Cushman & Wakefield"