IT Technical Support Roles and ResponsibilitiesDesktop, Laptop hardware setup including assembling troubleshooting. Installation, configuration and troubleshooting of Operating system, all types of applications, drivers, and necessary updates. Handling Service Desk Management for trouble tickets and Service Desk Requests. LAN Configuration & Troubleshooting. Network printer installation. Microsoft Outlook Configuration. Remote support. Basic knowledge of Firewall & Switch. * Previous working experience in IT support 1 year.
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