Job Description

Job Title: Front Office Guest Relations Executive (GRE)Department: Customer Experience / Front OfficeLocation: YelahankaReporting To: Project HeadExperience: 1-3 yrs Job Summary :We are looking for a well-groomed, courteous, and customer-focused Front Office Guest Relations Executive (GRE) to be the face of our real estate company. As a GRE, you will be the first point of contact for visitors and clients, ensuring a warm welcome and providing a seamless front-desk experience. You will assist with visitor coordination, scheduling, client hospitality, and general administrative support.Key Responsibilities :- Greet and welcome clients, guests, and visitors professionally and warmly.- Answer, screen, and direct incoming calls and inquiries to the appropriate departments.- Manage the reception area to ensure a clean and presentable environment.- Coordinate and assist with walk-in clients, provide project brochures, and brief them until the sales team is available.- Schedule and confirm appointments for site visits and client meetings.- Maintain visitor logs, front desk records, and basic administrative paperwork.- Coordinate with the sales and presales team to ensure timely client handovers.- Assist in organizing meetings, hospitality arrangements, and office events.- Handle incoming mail, couriers, and office supplies as required.Requirements : - Bachelors degree or diploma in any discipline (Hospitality or Admin background preferred).- 13 years of experience in front office or guest relations (real estate or hospitality industry preferred).- Excellent communication skills verbal and written.- Pleasant personality, professional appearance, and good interpersonal skills.- Proficiency in MS Office and handling of office equipment (phones, intercoms, etc.).- Ability to multitask and manage time effectively.- Fluency in [Insert Languages e.g., English, Hindi, local language]Benefits :- Competitive salary.- Training and skill development opportunities.- Friendly and professional work environment.- Opportunity to grow within a reputed real estate organization (ref:updazz.com)