Job Description

Job Title

Executive - Front Office

Summary

Job Title:

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Front Office Executive

Department:

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Front Office / Administration

Reporting To:

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Admin Manager / Facility Manager / HR

Job Purpose:

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To act as the first point of contact for visitors and employees, manage reception operations, communication, and provide administrative support while ensuring a professional office environment.

Key Responsibilities:

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Greet and assist visitors, clients, and employees in a professional manner. Manage visitor registration, logbooks, passes, and coordinate with security. Answer, screen, and forward incoming phone calls and emails. Coordinate meeting room bookings and ensure readiness with required amenities. Maintain front office area cleanliness and professional presentation. Handle courier, mail distribution, and other communication duties. Assist in travel, cab, and accommodation arrangements when required. Maintain visitor records and prepare daily/weekly MIS reports. Ensure compliance with safety and security protocols at reception. Support office events, HR onboarding, and employee engagement activities.

Required Skills:

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Excellent communication and interpersonal skills. Strong telephone etiquette and professional grooming. Proficiency in MS Office (Word, Excel, Outlook). Time management, problem-solving, and customer service mindset.

Qualifications & Experience:

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Graduate in any discipline. 1-4 years of relevant experience in front office/reception. Exposure to corporate office, hospitality, or facility management environment preferred.



INCO: "Cushman & Wakefield"