Job Description

Meditrina Hospital, Kollam is seeking a dynamic and experienced

Front Office Executive

to join our Front Office Department. The ideal candidate will have at least

2 years of experience

in a hospital setting, specifically in handling

OP registration, OP billing, patient coordination, and cash handling

. This role requires a professional with strong communication skills, attention to detail, and the ability to manage patients with empathy and efficiency.

Key Responsibilities:

Perform

Outpatient (OP) Registration

for new and returning patients accurately. Handle

OP billing

, ensure proper billing procedures, and generate receipts. Provide support and guidance to patients and visitors at the front desk. Handle

cash transactions

, ensure accurate record-keeping and submit daily reports. Coordinate with various departments to assist patients in navigating hospital services. Manage appointments and update patient records in the hospital information system (HIS). Maintain cleanliness, order, and professional conduct at the front desk area. Ensure compliance with hospital policies and confidentiality protocols.

Desired Candidate Profile:

Educational Qualification:

Minimum Graduate in any discipline.

Experience:

At least

2 years of relevant experience

in a hospital front office or reception role.

Skills Required:

Excellent communication and interpersonal skills. Strong proficiency in computer systems, especially hospital software/HIS. Sound knowledge of billing and registration processes. Ability to manage cash transactions and generate financial reports. Customer service-oriented with a calm and professional demeanor.

Working Hours:

Shift-based duty as per hospital norms, including night duty, weekends and holidays.

Only candidates with a minimum of 2 years of relevant experience are eligible to apply for this position. Freshers need not apply.

Job Types: Full-time, Permanent

Pay: From ?15,100.00 per month

Benefits:

Flexible schedule Leave encashment Paid sick time
Education:

Bachelor's (Required)
Experience:

Front Office: 2 years (Required)
Language:

Malayalam (Required)
Location:

Kollam, Kerala (Required)
Shift availability:

Day Shift (Required) Night Shift (Required)
Work Location: In person